topolo.ai
Fleet Management Guide
60-second deployment to enterprise-scale management
Complete guide to deploying, monitoring, and optimizing your Nodo fleet across single or multiple locations.
Lightning-Fast Deployment
From box to live in under 60 seconds
1
Unbox & Mount
15 seconds
- • Remove from packaging
- • Attach magnetic mount
- • Position on surface
2
Power & Connect
20 seconds
- • Plug in power cable
- • Auto-connect to WiFi
- • LED status indicator
3
Auto-Enroll
15 seconds
- • Zero-touch MDM enrollment
- • Download venue config
- • Sync with POS system
4
Go Live
10 seconds
- • Final system check
- • Customer interface loads
- • Ready for interactions
<60s
Device Deployment
99.9%
Fleet Uptime
24/7
Remote Monitoring
100%
Anti-tampering Success
Multi-Location Scale Management
🏢 5-25 Locations
Regional
- • Centralized dashboard
- • Bulk configuration updates
- • Performance analytics
- • Regional admin access
- • Automated health checks
POPULAR
🌐 25-100 Locations
Enterprise
- • Multi-tenant architecture
- • Role-based permissions
- • Advanced analytics suite
- • Custom integrations
- • 24/7 priority support
🚀 100+ Locations
Global
- • Global deployment tools
- • Multi-region redundancy
- • White-label options
- • Dedicated CSM
- • Custom SLA agreements
Fleet Management Features
📊 Real-time Monitoring
- • Live device status
- • Performance metrics
- • Connectivity monitoring
- • Usage analytics
- • Alert notifications
🔧 Remote Management
- • Over-the-air updates
- • Configuration changes
- • App deployment
- • Remote troubleshooting
- • Bulk operations
🛡️ Security & Compliance
- • Device encryption
- • Tamper detection
- • Compliance reporting
- • Access controls
- • Audit trails
📈 Analytics Dashboard
- • Revenue tracking
- • Usage patterns
- • Performance trends
- • ROI calculations
- • Custom reports
⚡ Automated Operations
- • Health monitoring
- • Performance optimization
- • Predictive maintenance
- • Auto-scaling
- • Issue resolution
🔄 Integration Hub
- • POS system sync
- • CRM integration
- • Analytics platforms
- • Third-party APIs
- • Custom connectors
Support & SLA Levels
| Support Level | Response Time | Availability | Channels | Fleet Size |
|---|---|---|---|---|
| Standard | 4-8 hours | Business hours | Email, portal | 1-25 devices |
| Professional | 2-4 hours | Extended hours | Email, portal, phone | 25-100 devices |
| Enterprise | 1-2 hours | 24/7 | All channels + CSM | 100+ devices |
| Mission Critical | 15-30 minutes | 24/7/365 | Dedicated hotline | Custom SLA |
Fleet Optimization Best Practices
✅ Do's
Monitor Regularly: Check fleet dashboard daily for anomalies
Update Promptly: Deploy security updates within 24 hours
Plan Maintenance: Schedule during low-traffic periods
Analyze Patterns: Use data to optimize placement and timing
❌ Don'ts
Ignore Alerts: Unaddressed issues compound quickly
Manual Updates: Use automated deployment for consistency
Overcomplicate: Keep configurations simple and standardized
Skip Testing: Always test changes on pilot devices first
Fleet Management ROI
Proper fleet management delivers measurable operational efficiency gains
87%
Faster Issue Resolution
45%
Reduced Downtime
99.9%
Fleet Uptime SLA
60%
Management Time Savings